Brightly (CONXECTIFY LLC dba Brightly) ships within the United States only. (No international shipping.) We ship to all 50 states, including Alaska and Hawaii, to street addresses and P.O. Boxes.
How Your Order Is Packed
Products ship ambient: lyophilized powder and nasal spray, no refrigeration. Lyophilized peptides are stable at room temperature well beyond normal transit, so no cold packs are needed. Vials ship cushioned in sturdy, plain, discreet packaging.
Same-Day Processing
Orders placed before 2:00 PM CT on a business day are dispatched the same business day. Orders placed after the cutoff, or on weekends and holidays, are dispatched the next business day. Processing is free on every order — no rush fee, no handling fee.
Free FedEx Shipping
Every order ships free via FedEx — standard shipping, no minimum, on every order. Estimated FedEx transit is 2–5 business days after dispatch. If a faster FedEx service is offered at checkout, any upgrade is paid at cost.
Order Tracking
Once your order ships, you'll receive a FedEx tracking number by email.
Shipment Protection (optional)
Add shipment protection at checkout for $4.99. It covers your package against loss, theft, or damage in transit — if something goes wrong, contact us and we'll make it right by reship or refund. It is optional and never pre-selected; you choose whether to add it.
Lost, Delayed, Stolen, or Damaged
- Carrier delays are outside Brightly's control; estimated transit times are not guaranteed.
- If a package is marked delivered but not received, contact FedEx first, then contact us — if you added shipment protection at checkout, we'll handle the claim and make you whole (reship or refund).
- If your order arrives damaged, incorrect, or incomplete, email [email protected] within 7 days with photos and your order number and we'll make it right.
Accurate Address
You're responsible for providing a correct shipping address. Address changes must be requested within 2 hours of ordering and before the order ships.